Hello and aloha! As one of the editors here helping new shoppers, I want to share a quick tip: many great details get missed or overlooked during the survey. Our goal is to help you capture everything important, so your shop and feedback are truly successful.
Pay attention to the small things — timing details, clear food descriptions, and even taking those photos — because they can make a big difference in improving future experiences. We’re excited to have you on board and support your journey every step of the way!
Mahalo nui loa,
Your Hawaiian Bros Editor
We need to know the time you arrived at the designated pick-up spot. This could be the drive-thru line, window, lobby, or any other specified area. Be specific and accurate!
Describe the interaction you had with the team member. Use complete sentences and proper punctuation. Include details such as:
💡 Tip: You can add notes at the top of the shop if you’re unsure where to place certain details.
Use complete sentences and appropriate punctuation. Include:
📝 Feel free to get descriptive—we love the details!
If the timing falls outside of the quickest time, please address it. Even if it’s within the quickest time, you can still add details if you’d like!
If there is a slot for a dumpster photo, they want a picture. If there are any issues, they definitely want a picture. What if you run into issues like....