This is a dine-in shop, so your full meal must be eaten in the dining room.
This shop may be completed anytime during store hours.
While ordering, you must ask a question about a menu item.
Here are a few examples of questions to ask:
In addition, you must politely create a minor issue with an item so you can observe how the staff handles a problem.
Use a simple, believable scenario of your own, such as saying the item is cold, that it was made incorrectly, or that it includes something you did not order.
For example, you might say, āIām so sorry, but I was pretty sure I said no guacamole. Iām allergic.ā This is only an example; please use your own natural scenario.
Do not be confrontational or argumentative. Ask politely for the item to be remade or corrected, and if the employee does not agree, do not press the issue. Simply note how the situation is handled.