Steak 'n Shake Anytime Dine InMystery Shopping Guidelines
Last Updated: September 22, 2026
Reimbursement is up to $22
Dine-In Required
Order at the kiosk. Take your time. See if someone offers help. Select “for here,” sit in the dining room, and eat your meal there.
🕒 Anytime Shop
This shop may be completed anytime during store hours.
What to Order
This graphic below shows the required items to order for this shop. It is not just a sample.
No Kiosk?
If the location does not have a kiosk, order at the counter.
Item Substitutions
If any required menu items are unavailable, you may substitute with any burger or sandwich and any side. Please note the substitution in your report.
Please Review All Survey Questions Before Completing This Shop
To help our client fully understand and improve the customer experience, your narrative must be detailed and descriptive. Please write a complete story of your visit and include key observations and experiences throughout the shop. One-line comments do not provide enough detail for meaningful improvement.
Payment Information
We pay shoppers through Melio.
Payment Policy
Our payment policy is to ensure payment is made by the 15th of the following month. In most cases, shoppers receive payment earlier because we begin processing payments at the start of the month to avoid delays. Many shoppers receive payment by the end of the first week, and direct deposit may take 2–3 business days to arrive after payment is sent.
FAQ: Setting Up Melio
When your shop has been reviewed and we are ready to process payment, we will upload your invoice to Melio. This happens when payment is being processed, not before.
First-time Melio users: When you receive the Melio email, you will need to choose how you would like to be paid.
If you have already been paid through Melio: You do not need to do anything unless you want to update your payment information.
Need to update your payment information? Please contact [email protected].
Melio does not sync with our shopper system, so updates made in your shopper profile will not update automatically in Melio.
First-time Melio users: When you receive the Melio email, you will need to choose how you would like to be paid.
If you have already been paid through Melio: You do not need to do anything unless you want to update your payment information.
Need to update your payment information? Please contact [email protected].
Melio does not sync with our shopper system, so updates made in your shopper profile will not update automatically in Melio.