https://ace.shopmetrics.com/getattachment.asp?ID=842015&Password=8CFF8EE284064CDB98C4F32CF0756F575BDFA1DA63EA49E9BB12F7B55E80EABC

Steak 'n Shake Anytime Drive Thru
Mystery Shopping Guidelines

Your Landing Page

Last Updated: September 22, 2026

Reimbursement is up to $22

Drive-Thru Required

Complete this shop in the drive-thru. Place your order at the drive-thru, and ask whether the location accepts bitcoin. You do not need to pay with bitcoin — just ask.

🕒 Anytime Shop

This shop may be completed anytime during store hours.

What to Order
This graphic below shows the required items to order for this shop. It is not just a sample.
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Ask About Bitcoin

Before paying, ask whether the location accepts bitcoin. You only need to ask the question. You do not have to pay with bitcoin.

If they say yes, you may change your mind and say: “Thanks, I was going to use bitcoin, but I can’t get logged in. I’ll just use my card instead.”

Item Substitutions

If any required menu items are unavailable, you may substitute with any burger or sandwich and any side. Please note the substitution in your report.

Please Review All Survey Questions Before Completing This Shop

To help our client fully understand and improve the customer experience, your narrative must be detailed and descriptive. Please write a complete story of your visit and include key observations and experiences throughout the shop. One-line comments do not provide enough detail for meaningful improvement.

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https://s.phonesites.com/v0/b/phonesites-prod.appspot.com/o/images%2FcxYrCIEcIwOnEk45kT6JFDtIkOD3%2F1718232348832*Copy%20of%20req%20photo*png?alt=media&token=87e7c1d0-5803-4e60-b417-ddf747eded44
Payment Information
We pay shoppers through Melio.
Payment Policy
Our payment policy is to ensure payment is made by the 15th of the following month. In most cases, shoppers receive payment earlier because we begin processing payments at the start of the month to avoid delays. Many shoppers receive payment by the end of the first week, and direct deposit may take 2–3 business days to arrive after payment is sent.
FAQ: Setting Up Melio
When your shop has been reviewed and we are ready to process payment, we will upload your invoice to Melio. This happens when payment is being processed, not before.

First-time Melio users: When you receive the Melio email, you will need to choose how you would like to be paid.

If you have already been paid through Melio: You do not need to do anything unless you want to update your payment information.

Need to update your payment information? Please contact [email protected].

Melio does not sync with our shopper system, so updates made in your shopper profile will not update automatically in Melio.