Last Updated: September 22, 2025

🚘️ Oil Change Guidelines

Payment Details

Payment Details

Pay: $25

Reimbursement: Up to $100

Oil Change Shop Information

You can go anytime they are open, however, please call first to verify if you need an appointment.

Oil Change Mystery Shopper Guidelines

Mystery Shopper Guidelines: Oil Change Facility

Team Evaluation

  • Professional Appearance
  • Initial Greeting Quality
  • Communication Skills

Facility Inspection

  • Lobby Cleanliness
  • Service Bay Condition
  • Equipment Maintenance

Timeliness Metrics

  • Wait Time Tracking
  • Service Duration
  • Promised Timeline Adherence

Courtesy Assessment

  • Staff Friendliness
  • Communication Style
  • Customer Respect

Important Reminders

  • Remain discreet throughout the visit
  • Take detailed, objective notes
  • Do NOT reveal mystery shopper status
  • Complete survey immediately after service
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