Dine In Guidelines
Last Updated: September 22, 2025
Shopper Pay
Pay: $15
Reimbursement
Up to $15
IMPORTANT
Reimbursement only covers food and drink items. It does not cover any other purchases such as gift cards, or merchandise (t-shirts, etc).
Time Frame
Please look at the survey title to determine if you are assigned a lunch or dinner shop. Shop the time frame below according to your survey:
Lunch Time Frame:
11 AM - 2 PM
Dinner Time Frame:
5 PM - 9 PM
If you are unable to determine for sure what type of shop you have, please reach out to your scheduler via text: 660-383-0069.
📞 Phone Assessment
Pre- or post-visit phone call: Call the location and count the number of rings before the call is answered. You may hang up after the greeting, or ask a quick question (e.g., hours). The focus is solely on the ring count.
How to Order
- Order in the dining room.
- You may order from the kiosk or a team member. If a team member offers help, you may let them take your order.
- Order your food "for here" and eat your entire meal in the dining room. You will be evaluating team members during your meal.
Important Note
🚨 Restroom Check: INSPECT BEFORE ORDERING or AFTER EATING. Do NOT visit the restroom right after ordering and before receiving your meal.
Why? If you leave your table after ordering, staff may have to wait to deliver your food, which could:
- Delay your food delivery
- Create a misleading perception of slow service and make your timings inaccurate
Recording Your Shops 🏆
(Optional but Highly Recommended!)
- Memory backup
- Dispute protection
- Performance improvement
- Detailed reporting
- Smartphone voice notes
- Smartwatch recording
- Wearable tech
- MUST record without being detected
- Keep recording device completely hidden
- Never openly use recording equipment
- If noticed, you may be asked to leave