https://ace.shopmetrics.com/getattachment.asp?ID=892020&Password=DC8B40376CE24B9AAB10C44B2431AB82D1E91D446EBB4B04907BB9433129A40D

Shopper Guidelines

Last Updated: September 16, 2026

Bordered Full-Width Text
Pay $25

Try-On Required

Try on at least one item. There is no purchase required.

🕒 Anytime Shop

This shop may be completed anytime during store hours.

What to do during your visit

Follow these steps during your visit. No purchase is required.

1

Turn on location services

Please turn on location services on your phone so the client can verify you were at the correct store while taking photos.

Take a clear photo of the outside of the building before or after your visit.
2

Browse, try on an item, and interact with a team member

Wait for a natural interaction first. However, if no one approaches you, you may need to start the interaction by asking a question about fit, sizing, product features, or recommendations.

3

Use the fitting room and note the experience

Notice whether the iPad is working, whether a team member explains how to request help or another size, and whether anyone checks on you or suggests additional items.

While in the dressing room, take a selfie in front of the iPad if possible. Don’t worry—we will blur your face out.

Please review all survey questions before completing this shop!

In order for our client to fully understand and improve their customer experience, we need your narrative to be detailed and descriptive. Please ensure that your narrative tells a complete story, highlighting key observations and experiences throughout your visit. One-line comments do not provide enough information for our client to make meaningful improvements.

https://s.phonesites.com/v0/b/phonesites-prod.appspot.com/o/images%2FcxYrCIEcIwOnEk45kT6JFDtIkOD3%2F1742266387799*fabletics%20photos*png?alt=media&token=c34ad103-3bbe-426f-be1d-ea3c2a34f1ba
Payment Information
We pay shoppers through Melio.
Payment Policy
Our payment policy is to ensure payment is made by the 15th of the following month. In most cases, shoppers receive payment earlier because we begin processing payments at the start of the month to avoid delays. Many shoppers receive payment by the end of the first week, and direct deposit may take 2–3 business days to arrive after payment is sent.
FAQ: Setting Up Melio
When your shop has been reviewed and we are ready to process payment, we will upload your invoice to Melio. This happens when payment is being processed, not before.

First-time Melio users: When you receive the Melio email, you will need to choose how you would like to be paid.

If you have already been paid through Melio: You do not need to do anything unless you want to update your payment information.

Need to update your payment information? Please contact [email protected].

Melio does not sync with our shopper system, so updates made in your shopper profile will not update automatically in Melio.