Dinner Buffalo Wild Wings Mystery Shopping Guidelines
Last Updated: October 16, 2026
Michigan Locations Only
September and October Shops Only
Please read these guidelines carefully — even if you have completed Buffalo Wild Wings shops before.
There are four new Busch Light promotion questions for these shops. Review the updated requirements before starting your visit.
📸 Photo Required
If you see a Busch Light $3 16 oz. or Pint sign in the bar area, you must take and submit a clear photo of the signage.
Manager Identification Required
Carefully and discreetly identify the manager on duty during your visit and record their name in your survey. Do not ask anyone to identify the manager.
Managers may deliver food, bus tables, assist at the bar, or help staff on the floor. Their role may not always be obvious from their tasks alone, so pay close attention to clothing and other identifying details.
Reporting that no manager was seen may result in a client video review. An inaccurate response can affect your credibility and ACE’s credibility.
What to Order
1. 🍹 Order at least one alcoholic beverage
Mandatory: You must order one alcoholic beverage as part of your meal.
Limit: Do not order more than one alcoholic drink per person. Drink responsibly and make sure you have a designated driver.
2. 🍗 Order at least two different items from the menu
For example, combos like Wings with Fries or a Burger with a Side qualify as two separate items.
If you order just one item (e.g., only Wings), you’ll need to add something extra, such as a side or appetizer, to meet the two-item rule.
Important Guidelines
No duplicate items: Avoid ordering two of the exact same items or dishes.
No to-go orders: Food cannot be ordered for takeout. If you can’t finish your meal, you may ask for a box to take your leftovers home.
Payment Information
We pay shoppers through Melio.
Payment Policy
Our payment policy is to ensure payment is made by the 15th of the following month. In most cases, shoppers receive payment earlier because we begin processing payments at the start of the month to avoid delays. Many shoppers receive payment by the end of the first week, and direct deposit may take 2–3 business days to arrive after payment is sent.
FAQ: Setting Up Melio
When your shop has been reviewed and we are ready to process payment, we will upload your invoice to Melio. This happens when payment is being processed, not before.
First-time Melio users: When you receive the Melio email, you will need to choose how you would like to be paid.
If you have already been paid through Melio: You do not need to do anything unless you want to update your payment information.
Need to update your payment information? Please contact [email protected].
Melio does not sync with our shopper system, so updates made in your shopper profile will not update automatically in Melio.
First-time Melio users: When you receive the Melio email, you will need to choose how you would like to be paid.
If you have already been paid through Melio: You do not need to do anything unless you want to update your payment information.
Need to update your payment information? Please contact [email protected].
Melio does not sync with our shopper system, so updates made in your shopper profile will not update automatically in Melio.